Waldo County’s Regional Communications Center (WCRCC) is the County’s Premier Communications and Dispatch Center for all Law, Fire and EMS agencies within the County. It also acts as the County’s E-9-1-1 PSAP (Public Safety Answering Point).
The center is housed in a modern, state-of-the-art facility built expressly to house the County’s Communications and PSAP functions.
WCRCC came on line August 15th, 2001 with the merger of the dispatching facilities and personnel from the City of Belfast and the County of Waldo Sheriff’s Office. It is a true Regional Communications Center.
All E-9-1-1 calls from land lines within the County of Waldo, plus those coming from US Cellular telephones are routed to this facility and answered by certified 911 operators. Each of these dispatchers have undergone written and hands-on testing by the State of Maine. The combined experience of the dispatchers at this center total some 75 years.
This Center provides local and knowledgeable dispatchers, able to service the emergency and non-emergency needs of the Citizens of the County of Waldo. When you call 9-1-1 within the County of Waldo, the WCRCC dispatchers, who not only know the lay of the land but are a member of the local community, are able to provide you, the caller, with assistance over the phone, while directing first responders to your location quickly and efficiently, in case of an emergency.
The center is open and operational 24 hours a day, seven days a week, 365 days are year.